Andy & me : crisis and transformation on the lean journey by Pascal Dennis

By Pascal Dennis

2006 SHINGO PRIZE for EXCELLENCE in production RESEARCH

Based at the author's own adventure with Toyota’s grasp academics and with businesses in the middle of nice swap, Andy & Me is a enterprise novel set in a failing New Jersey vehicle plant concentrating on the tribulations of Tom Pappas, the plant supervisor. The occasions, characters and plant politics will ring precise with many readers.

In a funky, readable variety, Andy & Me follows Tom's courting with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to aid retailer his plant during the instructing of the mythical Toyota creation process (TPS).

On this trip, the reader learns that TPS is greater than only a selection of instruments; it includes a brand new frame of mind and behaving. although Tom unearths good fortune ― either in his plant and in his own lifestyles ― he learns from Andy that winning development is "endless and eternal."

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Sample text

Someone cleared his throat. ” I opened my eyes; the dojo was empty. A Japanese man stood before me in a well-worn judo gi and black belt. Hawk eyes, moustache, hair streaked with silver and longer than you’d expect in an executive. He looked about 60 and was grinning expectantly, as a child might. I liked him. ” “That would be me. ” “Takinori Saito. Please call me Andy. ” © 2011 by Taylor & Francis Group, LLC Finding a Sensei • 15 “Ah! You are an aikidoka. Very good! ” I told him everything. ” “One of my best.

My company would be happy to …” He shook his head. “No need. ” “Mr. Saito, we are going to lose our plant. People I care about will lose their jobs. All I know about you is what Dean told me. But I think you can help us. ” Saito looked at me. “The Toyota way is a severe way. Not one or two months. Not one or two years, but a whole lifetime. Please understand. ” “Mr. ” He looked at me again. ” “You mean New York fries. ” “Ah, very good,” he laughed. ” I nod. An unusual lunch, but what the hell. “Okay.

When we parted, Andy gave me a list of books to read. I had found my sensei, if he would accept me as a deshi. The next day I was on the phone to Bill Barrett. “Saito is the real deal, Bill. But I don’t know if he’ll work with us. He seems ambivalent. ” “Let’s have a teleconference with Rachel,” Bill said. Rachel Armstrong is senior vice-president of North American operations and Bill’s boss. ” She won’t tolerate bullshit, and her temper is legendary. But she treats people fairly and with respect.

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